Aspen Communications: Business Technology Solutions

Have any questions? Just call us 888-900-5244

Business VoIPNextiva

The Nextiva cloud-based VoIP phone system is an all-inclusive unified communication (UC) solution designed for small businesses to large enterprises. Click here to learn more about Nextiva Business Hosted VoIP.

Contact us for additional information and pricing on Nextiva Business VoIP.

Contact Us

The Nextiva App.

An introduction to the Nextiva App for your desktop or smartphone.

Nextiva.

Nextiva Office


Features


Office Pro

Call forwarding allows you to redirect calls to a third party destination such as a phone number or extension. Nextiva offers multiple ways that you can set up call forwarding, allowing you to specify different circumstances in which calls are forwarded.
The anonymous call rejection service allows you to reject calls from parties who have explicitly restricted their identities.
An auto attendant allows a caller to be presented with an audible greeting which offers the caller extension options. For instance, if you had a sales team and support team, you could have your auto attendant greet the caller with “Thank you for calling. Press 1 for sales, or 2 for support.” Once an option has been made, the call will be redirected to the appropriate destination.
Busy lamp field allows you to monitor the call status of another user in your company. Different call statuses include idle, incoming call, on a call, or call on hold. The call status of that user is represented by a color-coded line key light on most phone models.
Call me now allows a customer or client to click a web-based link or icon that can cause your Nextiva phone to automatically call out to the number the customer or client provided. This will allow your customers or clients to easily be connected by the click of a button on your website.
Call parking allows you to place an active call on hold against an extension. Any member that is in the call parking group can retrieve this call. After you have parked a call, you can make and receive calls freely and invoke any other features without limitations.
The call return feature calls back the last party that called you. This occurs after you have dialed a call return feature access code on your phone.
Call waiting allows you to receive calls while already actively engaged in an alternate call. When an incoming call is received while you are already on a call, you will be notified of the new call through a call waiting tone and/or visual display representation.
The caller ID feature gives you the ability to see the name and number of an incoming call. Alternatively, your name and number can be represented on the caller ID of the person you are calling out to.
The dial-by-name directory feature allows incoming calls to reach a specific person in your company by dialing their first or last name using the keypad on the phone.
Directed call pickup allows you to answer a call that is ringing to someone else’s line. This is possible after dialing the directed call pickup feature access code and the extension of the user who is receiving the call.
Do not disturb allows you to ignore incoming calls to your phone. After pressing the DND button, the caller would be redirected to your voicemail or the destination you have specified for calls that are not answered.
The group paging feature allows you to initiate a one-way call to multiple users. This feature allows you to broadcast information to a group of people from the convenience of one phone call.
Hoteling allows a user (guest) to sign into an alternate user’s phone (host) to make and receive calls so that it appears as though they are making and receiving calls from their own phone.
The hunt group feature allows you to dial one phone number or extension and have it ring to multiple users within that hunt group. Hunt groups can be set to ring the users simultaneously, in a specific order, or by a designated priority
Line mirroring allows you to have multiple line keys on your phone for the same line of service. This allows multiple calls to be organized more easily on separate line keys of your phone.
Music on hold allows your customers or clients to hear music while they are waiting on hold.
This is an online graphical user interface (GUI) that allows you to manage users, devices, features, basic reporting, and E911 information.
The privacy feature allows you to exclude yourself from dial-by-name or extension dialing settings. It also allows you to prevent your phone status from being available to other users.
Upload a recorded message that professionally greets your callers. Nextiva will record 1 greeting for your company; additional recordings are $25 each.
Push to talk allows you to call another person in your company, causing their phone to automatically answer. This feature can make the destination seem like an intercom and it functions similar to a walkie-talkie.
The selective call acceptance feature allows you to set up conditions that must be met before a call can come through to your phone. You can set conditions for certain phone numbers or specific times of day. If the conditions are not met, you can configure how you would like the call re-routed.
Shared call appearance will allow multiple phones to have your line assigned to it. This will allow you to make and receive calls from your line at multiple locations. You can also apply someone else’s line in your company to your phone to make and receive calls as them.
The three-way calling feature allows you to make a three-way call with two other parties. This would allow all three parties to communicate with each other simultaneously.
Virtual faxing allows you to send fax messages securely through your PC, tablet, mobile device, or fax machine.
The voicemail to email messaging feature allows you to set up an email address to where your voicemail messages can forward. It will allow you to listen to your voicemail messages directly from your computer or other portable device.
Call recording service allows you to record your incoming and outgoing calls for review and training purposes. $5.95 per line per month


Office Pro Plus

Call forwarding allows you to redirect calls to a third party destination such as a phone number or extension. Nextiva offers multiple ways that you can set up call forwarding, allowing you to specify different circumstances in which calls are forwarded.
The anonymous call rejection service allows you to reject calls from parties who have explicitly restricted their identities.
An auto attendant allows a caller to be presented with an audible greeting which offers the caller extension options. For instance, if you had a sales team and support team, you could have your auto attendant greet the caller with “Thank you for calling. Press 1 for sales, or 2 for support.” Once an option has been made, the call will be redirected to the appropriate destination.
Busy lamp field allows you to monitor the call status of another user in your company. Different call statuses include idle, incoming call, on a call, or call on hold. The call status of that user is represented by a color-coded line key light on most phone models.
Call me now allows a customer or client to click a web-based link or icon that can cause your Nextiva phone to automatically call out to the number the customer or client provided. This will allow your customers or clients to easily be connected by the click of a button on your website.
Call parking allows you to place an active call on hold against an extension. Any member that is in the call parking group can retrieve this call. After you have parked a call, you can make and receive calls freely and invoke any other features without limitations.
The call return feature calls back the last party that called you. This occurs after you have dialed a call return feature access code on your phone.
Call waiting allows you to receive calls while already actively engaged in an alternate call. When an incoming call is received while you are already on a call, you will be notified of the new call through a call waiting tone and/or visual display representation.
The caller ID feature gives you the ability to see the name and number of an incoming call. Alternatively, your name and number can be represented on the caller ID of the person you are calling out to.
The dial-by-name directory feature allows incoming calls to reach a specific person in your company by dialing their first or last name using the keypad on the phone.
Directed call pickup allows you to answer a call that is ringing to someone else’s line. This is possible after dialing the directed call pickup feature access code and the extension of the user who is receiving the call.
Do not disturb allows you to ignore incoming calls to your phone. After pressing the DND button, the caller would be redirected to your voicemail or the destination you have specified for calls that are not answered.
The group paging feature allows you to initiate a one-way call to multiple users. This feature allows you to broadcast information to a group of people from the convenience of one phone call.
Hoteling allows a user (guest) to sign into an alternate user’s phone (host) to make and receive calls so that it appears as though they are making and receiving calls from their own phone.
The hunt group feature allows you to dial one phone number or extension and have it ring to multiple users within that hunt group. Hunt groups can be set to ring the users simultaneously, in a specific order, or by a designated priority
Line mirroring allows you to have multiple line keys on your phone for the same line of service. This allows multiple calls to be organized more easily on separate line keys of your phone.
Music on hold allows your customers or clients to hear music while they are waiting on hold.
This is an online graphical user interface (GUI) that allows you to manage users, devices, features, basic reporting, and E911 information.
The privacy feature allows you to exclude yourself from dial-by-name or extension dialing settings. It also allows you to prevent your phone status from being available to other users.
Upload a recorded message that professionally greets your callers. Nextiva will record 3 greetings for your company; additional recordings are $25 each.
Push to talk allows you to call another person in your company, causing their phone to automatically answer. This feature can make the destination seem like an intercom and it functions similar to a walkie-talkie.
The selective call acceptance feature allows you to set up conditions that must be met before a call can come through to your phone. You can set conditions for certain phone numbers or specific times of day. If the conditions are not met, you can configure how you would like the call re-routed.
Shared call appearance will allow multiple phones to have your line assigned to it. This will allow you to make and receive calls from your line at multiple locations. You can also apply someone else’s line in your company to your phone to make and receive calls as them.
The three-way calling feature allows you to make a three-way call with two other parties. This would allow all three parties to communicate with each other simultaneously.
Virtual faxing allows you to send fax messages securely through your PC, tablet, mobile device, or fax machine.
The voicemail to email messaging feature allows you to set up an email address to where your voicemail messages can forward. It will allow you to listen to your voicemail messages directly from your computer or other portable device.
Call recording service allows you to record your incoming and outgoing calls for review and training purposes. $5.95 per line per month
The Nextiva App combines voice and video into a single application that you can access from your desk phone, computer, or mobile device.
The conference bridge allows you to connect a large amount of people into a conference call.


Office Enterprise

Call forwarding allows you to redirect calls to a third party destination such as a phone number or extension. Nextiva offers multiple ways that you can set up call forwarding, allowing you to specify different circumstances in which calls are forwarded.
The anonymous call rejection service allows you to reject calls from parties who have explicitly restricted their identities.
An auto attendant allows a caller to be presented with an audible greeting which offers the caller extension options. For instance, if you had a sales team and support team, you could have your auto attendant greet the caller with “Thank you for calling. Press 1 for sales, or 2 for support.” Once an option has been made, the call will be redirected to the appropriate destination.
Busy lamp field allows you to monitor the call status of another user in your company. Different call statuses include idle, incoming call, on a call, or call on hold. The call status of that user is represented by a color-coded line key light on most phone models.
Call me now allows a customer or client to click a web-based link or icon that can cause your Nextiva phone to automatically call out to the number the customer or client provided. This will allow your customers or clients to easily be connected by the click of a button on your website.
Call parking allows you to place an active call on hold against an extension. Any member that is in the call parking group can retrieve this call. After you have parked a call, you can make and receive calls freely and invoke any other features without limitations.
The call return feature calls back the last party that called you. This occurs after you have dialed a call return feature access code on your phone.
Call waiting allows you to receive calls while already actively engaged in an alternate call. When an incoming call is received while you are already on a call, you will be notified of the new call through a call waiting tone and/or visual display representation.
The caller ID feature gives you the ability to see the name and number of an incoming call. Alternatively, your name and number can be represented on the caller ID of the person you are calling out to.
The dial-by-name directory feature allows incoming calls to reach a specific person in your company by dialing their first or last name using the keypad on the phone.
Directed call pickup allows you to answer a call that is ringing to someone else’s line. This is possible after dialing the directed call pickup feature access code and the extension of the user who is receiving the call.
Do not disturb allows you to ignore incoming calls to your phone. After pressing the DND button, the caller would be redirected to your voicemail or the destination you have specified for calls that are not answered.
The group paging feature allows you to initiate a one-way call to multiple users. This feature allows you to broadcast information to a group of people from the convenience of one phone call.
Hoteling allows a user (guest) to sign into an alternate user’s phone (host) to make and receive calls so that it appears as though they are making and receiving calls from their own phone.
The hunt group feature allows you to dial one phone number or extension and have it ring to multiple users within that hunt group. Hunt groups can be set to ring the users simultaneously, in a specific order, or by a designated priority
Line mirroring allows you to have multiple line keys on your phone for the same line of service. This allows multiple calls to be organized more easily on separate line keys of your phone.
Music on hold allows your customers or clients to hear music while they are waiting on hold.
This is an online graphical user interface (GUI) that allows you to manage users, devices, features, basic reporting, and E911 information.
The privacy feature allows you to exclude yourself from dial-by-name or extension dialing settings. It also allows you to prevent your phone status from being available to other users.
Upload a recorded message that professionally greets your callers. Nextiva will record 5 greetings for your company; additional recordings are $25 each.
Push to talk allows you to call another person in your company, causing their phone to automatically answer. This feature can make the destination seem like an intercom and it functions similar to a walkie-talkie.
The selective call acceptance feature allows you to set up conditions that must be met before a call can come through to your phone. You can set conditions for certain phone numbers or specific times of day. If the conditions are not met, you can configure how you would like the call re-routed.
Shared call appearance will allow multiple phones to have your line assigned to it. This will allow you to make and receive calls from your line at multiple locations. You can also apply someone else’s line in your company to your phone to make and receive calls as them.
The three-way calling feature allows you to make a three-way call with two other parties. This would allow all three parties to communicate with each other simultaneously.
Virtual faxing allows you to send fax messages securely through your PC, tablet, mobile device, or fax machine.
The voicemail to email messaging feature allows you to set up an email address to where your voicemail messages can forward. It will allow you to listen to your voicemail messages directly from your computer or other portable device.
Call recording service allows you to record your incoming and outgoing calls for review and training purposes. Free for each Office Enterprise.
The Nextiva App combines voice and video into a single application that you can access from your desk phone, computer, or mobile device.
The conference bridge allows you to connect a large amount of people into a conference call.
The attendant console allows you to monitor the real-time telephone status of employees to view user information and determine who is available, busy, or away from their desk.
The custom ringback feature allows your customers or clients to hear a music file of your choice, as opposed to ringing, when they call you.
Hoteling allows a user (guest) to sign into an alternate user’s phone (host) to make and receive calls so that it appears as though they are making and receiving calls from their own phone. You can have multiple users sign into one host if necessary.
The Nextiva Anywhere feature allows you to forward calls to any mobile device and allow your cell phone to ring with your desk phone. You can also dial out from your mobile device and have the caller ID represent that the call is coming from your desk.
The Nextiva Toolbar allows you to make and receive calls from your computer’s web browser or email client. You can also store contacts, maintain up-to-date connection information, and configure controls on calls and voicemail. The Nextiva Toolbar integrates with Microsoft Outlook and Internet Explorer.
The pre-alerting announcement feature allows you to play an audible greeting for incoming calls before your phone starts to ring. This could be used to inform customers of promotional offers, that your calls are being recorded, or any other information you want the caller to hear before speaking to you.
Silent call barge-in allows your managers to monitor phone calls between your employees and customers while also giving your managers the ability to interject into the conversation and take over if necessary.
Instant message your coworkers via the Nextiva App,adju st your availability settings, and easily check the status of a contact to determine the best way to contact them.